**If the recipient at a commercial or residential delivery location refuses to sign for a FedEx Freight shipment, the driver may enter the recipient’s first initial and last name and write “C-19” in place of the recipient’s signature. What happens if I'm not there to sign for a package FedEx FedEx will leave a door tag detailing the next delivery reattempt or the nearest FedEx location to pick up your package. *If a signature service option is not selected by the shipper, and the recipient at a commercial delivery location refuses to sign for a shipment, the driver may enter the recipient’s first initial and last name and write “C-19” in place of the recipient’s signature. No, FedEx signature release services must be purchased with the shipping label when you create the shipment. What is a signature release for a package The signature release allows for the recipient to opt for the receipt of their shipment without the need for a signature, allowing our courier to leave the parcel at an agreed-upon area. The reinstatement of signature requirements applies to shipments delivered by FedEx Express ®, FedEx Ground ®, FedEx Freight ®** and FedEx retail locations. This could be a signed door tag alongside a FedEx signature release form. If you want FedEx to reattempt a delivery, call 1.800.463.3339. Where available, gaining authorization from the recipient to release the package without. The door tag and a government-issued photo ID are needed for pickup. Select the fillable fields and add the necessary info. Go through the instructions to find out which data you have to provide. Open the form in our online editing tool. Acquiring a signature from a neighbour, building manager, or other person at a neighbouring address. Keep to these simple instructions to get Fedex Door Tag completely ready for submitting: Find the document you need in our library of templates. FedEx may release the package without anyone present and provide a photo of the final delivery when it’s left at the door. This will apply for the following signature types: Check for a Door Tag If a FedEx driver attempts to deliver your package and you are not there to accept it, they may leave a Door Tag at your door. Indirect signature required (ISR) FedEx may release the package in any of these three ways: Obtaining a signature from someone at the delivery address. You can enter more than one door tag number in the request to get more details. Door tag numbers start with the letter’s DT followed by 12 numbers. You may request tracking scan information for any packages shipped by FedEx by entering a valid door tag number. Starting April 18, 2022, we will begin the process of reinstating our physical signature requirements for paid, premium signature requirements and commercial deliveries* across Canada. No additional search elements are required to track by door tag. As we continue to support the global supply chain, we’re committed to keeping customers, team members and your packages safe.
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